Shipping and Delivery Policy

At ZAMANI ZONE , we are always keen to provide a distinctive and fast shipping experience that meets the needs of our customers inside and outside the Kingdom, in cooperation with a group of the best shipping companies.

Shipping and delivery options:

1. SMSA

Shipping within the Kingdom only
Order processing within 1 to 2 working days
Delivery time: 2 to 5 working days

2. Aramex | ARAMEX (Local/International)

Shipping within and outside the Kingdom
International shipping does not include heavy products (+5 kg), liquids, or flammable materials.
Order processing within 1 to 2 working days
Delivery time:
Local: 2 to 5 business days
International: 7 to 10 business days

3. DHL | DHL (International only)

Shipping outside the Kingdom only
Order processing within 1 to 2 working days
Delivery time: 2 to 6 working days

4. Redbox

Shipping within the Kingdom
Delivery to select Redbox boxes
Order processing within 1 to 2 working days
Delivery time: 2 to 5 working days
Supports small products only (max 47x37x35cm and weight 3kg)

5. Special Representative (Riyadh only)

The service is available only in Riyadh.
Order processing within one business day
Delivery within 24 hours (on working days only)

6. Direct Shipping (Normal)

Shipping within the Kingdom only
Order processing within 1 to 2 working days
Delivery time: 2 to 6 working days
Minimum weight: 4.8 kg
Some products are shipped internationally (Dropshipping)*
You may be required to pay a small customs fee upon receipt, which will be refunded within 24–48 hours upon providing us with an invoice.

7. Direct Shipping (Heavy)

Shipping within the Kingdom only
Order processing within 1 to 2 working days
Delivery time: 4 to 12 working days
Minimum weight: 5.5 kg and above
Some products are shipped internationally (Dropshipping)*
You may be required to pay a small customs fee upon receipt, which will be refunded within 24–48 hours upon providing us with an invoice.

Important notes

Once the order is processed, the customer will be provided with a tracking number (bill) to track the shipment.
Public holidays and weekends are not included in the delivery time.
ZAMANI ZONE's responsibility ends after the order is delivered to the shipping company. Any delay, damage, or loss will be directly followed up with the shipping company.